Managing Vector Content
How to Upload Documents
Prerequisites: You have documents in supported formats (PDF, DOCX, TXT, MD, CSV, XLSX, XLS, or JSON).
Steps:
Click Add, choose Documents

Select your file(s) using the file picker

Configure chunking settings:
Setting
Description
Default
Range
Chunking Method
How text is divided
Word
Letter, Word, Sentence, Passage
Chunk Size
Size of each text segment
200
0-4500
Chunk Overlap
Overlap between chunks
3
0-4500
Choose destination (Save to groups): Select an existing group

Click Create
Expected Result: Document uploads and begins processing. Status shows “Processing” then “Completed”.
Tip: Use larger chunk sizes (400-500) for technical documents, smaller sizes (100-200) for conversational content.
Error Handling:
File type not supported: Ensure your file is PDF, DOCX, TXT, MD, CSV, XLSX, XLS, or JSON format
File is larger than 50MB: Compress your file or split into smaller sections
Processing failed: Check file integrity and try re-uploading or “Rejected” if over limitations.
The desired group not be visible: Please refresh the page to obtain the most current list.
How to Create Articles
Prerequisites: You want to add custom text content to your knowledge base.
Steps:
Click Add, choose Articles

Enter article details:
Name: Required field, must be unique
Content: Use the rich text editor to format your content

Configure chunking settings:
Setting
Description
Default
Range
Chunking Method
How text is divided
Word
Letter, Word, Sentence, Passage
Chunk Size
Size of each text segment
200
0-4500
Chunk Overlap
Overlap between chunks
3
0-4500
Choose destination (Save to groups): Select an existing group

Click Create
Expected Result: Article is created and processed for vectorization.
Content Editor Features:
Text formatting (bold, italic, strikethrough, underline, square code, headers, and similar formatting options)
Bullet points and numbered lists
Image/video insertion
Link embedding
Error Handling:
Limitation: Articles should not exceed 300,000 words.
The desired group not be visible: Please refresh the page to obtain the most current list.
How to Add URLs and Crawl Websites
Option 1: Individual URLs
Prerequisites: You have specific web pages to add to your knowledge base.
Steps:
Click Add, choose URLs

Select Add individual links

Enter the URL (must include http:// or https://)

Click Add another link for multiple URLs
Configure chunking settings:
Setting
Description
Default
Range
Chunking Method
How text is divided
Word
Letter, Word, Sentence, Passage
Chunk Size
Size of each text segment
200
0-4500
Chunk Overlap
Overlap between chunks
3
0-4500
Choose destination (Save to groups): Select an existing group

Click Create
Option 2: Crawl Website Sitemap
Prerequisites: The target website has an accessible sitemap.
Steps:
Click Add, choose URLs

Select Crawl website sitemap

Enter the website URL (e.g., https://example.com)

Click Fetch
Wait for sitemap retrieval (loading screen appears)
Review the URL list:
Deselect unwanted URLs by unchecking boxes
URLs may display as relative paths (e.g., /products/item1 instead of full URL)

Configure chunking settings:
Setting
Description
Default
Range
Chunking Method
How text is divided
Word
Letter, Word, Sentence, Passage
Chunk Size
Size of each text segment
200
0-4500
Chunk Overlap
Overlap between chunks
3
0-4500
Choose destination (Save to groups): Select an existing group

Click Create
Expected Result: Selected URLs are queued for processing and appear with “Processing” status, then “Completed” when ready, or “Rejected” if over limitations.
Domain Parsing Example:
Input: https://dev.pp1.fr/tnc
Crawled URL: https://dev.pp1.fr/tnc/vehicule/porsche-911
Display: vehicule/porsche-911
Troubleshooting URL Issues:
Failed to fetch sitemap: Verify URL is correct and sitemap is accessible
No valid URLs found: The website may not have a standard sitemap format
Processing failed: The URL content may be unavailable, not supported, or beyond the allowed crawling limit.
Last updated
Was this helpful?