General

The General tab in Workspace settings is where you manage your company's branding and web address. These settings help your team and clients experience a professional, fully branded workspace.

1. Appearance & branding

Make the workspace truly yours by adding your company's visual identity.

• Workspace Name & Description: Set the official name of your digital office (e.g., "Acme Corp Workspace"). This is the name your team will see.

• Logo: Upload your company logo to replace the default Diaflow branding in the app. (Tip: For the cleanest look, use a transparent background.)

• Favicon: A "favicon" is the small icon that appears on the browser tab next to the page title. Upload a square version of your logo here to make finding your tab easier.

• Poster: Upload a large cover image. This is often used as a visual preview when your workspace link is shared.

2. Slug and domain

• Workspace Slug (Quick Link): Instead of sharing a long, random link, you can customize the ending of your Diaflow URL. For example, you can change it to yourcompany.diaflow.app.

• Custom Domain (White-label): For a fully branded experience, you can remove the "diaflow.app" address and use your own domain instead (e.g., app.yourcompany.com).

  • Note: This setup requires a small update to your domain's DNS settings. Click Set up a Custom Domain to view the instructions.

Need help?

• Need step-by-step help connecting your domain? Read Custom Domain.

• Want to add or manage team members? Go to Users.

• Looking for plans, usage, or invoices? See Billing.