> For the complete documentation index, see [llms.txt](https://docs.diaflow.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.diaflow.io/organizaton-settings/billing/cancel-a-subscription.md).

# Cancel a subscription

This method allows you to cancel your subscription. First of all, click on the "**Billing**" menu item in the workspace section of the sidebar popup menu. Then you have to click on "**Cancel Subcription**" 

<figure><img src="https://3864624312-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdo1pkMnofwxf3lpWftw%2Fuploads%2FY8XNjclX1HWV4NP1UvTX%2Fcursorful-video-1776825164645.gif?alt=media&amp;token=25310d75-35a0-4e3a-8c1d-a444b9a514ed" alt=""><figcaption></figcaption></figure>

**Popup confirm "Cancel subscription"**

<figure><img src="https://3864624312-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRdo1pkMnofwxf3lpWftw%2Fuploads%2FSi1UvrmibWXc6RKGD2Ag%2Frounded-image%20(30).png?alt=media&amp;token=b566fbbb-dfc2-4334-a1bc-aeb35f131410" alt=""><figcaption></figcaption></figure>

#### *<mark style="color:$primary;">**Caution**</mark>*

<mark style="color:$primary;">After you cancel your subscription, your account will be downgraded to the "</mark><mark style="color:$primary;">**Basic**</mark><mark style="color:$primary;">" plan. We do not offer refunds for the previously purchased plan. Please consider this carefully before making your decision.</mark>

#### Need help?

* *Just want to reduce costs? You can* [*Downgrade Your Plan*](/organizaton-settings/billing/upgrade-downgrade-a-subscription.md) *instead of cancelling completely.*
* *Cancelling due to a technical issue? Contact our* [*support@diaflow.io*](mailto:support@diaflow.io) *– we would love to help fix it!*